Customer Service Rep(07408) - 421 S. Frontage Rd., Ste. 2

Domino's Franchise•Pahrump, NV
•Onsite

About The Position

The Customer Service Rep takes and processes customer orders by phone and in person, prepares products, and performs general store team-member duties. The role involves operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Schedules may accommodate part-time or full-time work, and the position offers opportunities for advancement into management and other roles.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise, rapid movements.
  • Ability to use a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use; deliveries may weigh up to 50 pounds.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and varying temperatures and weather conditions.
  • Ability to talk and hear on the telephone and use near- and mid-range vision and depth perception; ability to distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and assist customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, stock shelves, and perform other store tasks.
  • Use a computer keyboard or touch screen to enter orders.
  • Perform assigned outdoor tasks, such as removing trash.
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