About The Position

The Assistant Manager role includes general store-team duties and delivery responsibilities. Team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. On-the-job orientation and training are provided. The role also requires delivering products by car to customers and distributing flyers and door hangers. Delivery staff must travel between the store, vehicle, and customer locations, and may need to navigate stairs, multi-story buildings, private homes, and other delivery sites. Work takes place in varying store temperatures and weather conditions, with exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The position involves frequent standing, walking, reaching, and hand use, plus occasional sitting, lifting, carrying, pushing or pulling trays, climbing, stooping, and crouching. Duties require coordination, basic arithmetic, communication skills, sound judgment, and the ability to work independently and with others under stress while meeting quality standards.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license and a safe driving record meeting company standards.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must be able to read maps, locate addresses within the designated delivery area, and navigate adverse terrain, including multi-story buildings.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make rapid, precise movements and perform frequent hand tasks.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, reaching, climbing, and navigating stairs during deliveries.
  • Must be able to handle deliveries that may include ingredient and supply cases weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car within the designated delivery area and carry them to customers’ doors.
  • Deliver flyers and door hangers.
  • Unload bulk product deliveries using a hand truck and move supplies to storage.
  • Perform tasks such as changing sign prices, washing walls, and maintenance when required.
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