Customer Service Rep(02708) - 1169 Lee St
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and help with general store operations. Team members may work part time or full time, with schedules intended to accommodate their availability. On-the-job orientation and training are provided, and opportunities for advancement may include management or other roles within the company. The role involves operating store equipment; stocking ingredients and supplies; preparing products; taking telephone and in-person orders; conducting inventory and paperwork; and cleaning equipment and the facility. The position requires communication and basic math skills, accurate order entry, and the ability to work independently and with others while meeting quality standards. Work takes place in a pizza store and includes standing for most tasks, walking short distances, and handling deliveries and food-preparation materials. Team members may encounter varying weather during outside tasks, hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical activities include lifting, carrying, pushing, reaching, bending, crouching, and frequent use of the hands and arms.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds and repeatedly standing, reaching, bending, and using the hands.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage areas.
- Perform other store tasks, including occasional maintenance or sign-related tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
