General Manager(02708) - 1169 Lee St

Domino's Franchise•Des Plaines, IL

13h

About The Position

The General Manager is responsible for everything that happens during a shift at the Domino’s Pizza store, setting an example for the crew and ensuring that all company policies and procedures are followed. The role oversees store operations, including staffing, paperwork, inventory and food management, cost and cash controls, customer relations, scheduling, cleanliness, marketing, profitability, and adherence to company standards. The position may also involve general team-member duties such as preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also includes delivery-specific duties and requirements, including delivering products by car, delivering flyers, and maintaining a valid driver’s license and access to an insured vehicle. Work takes place in a restaurant environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role involves frequent standing, walking, reaching, hand use, and bending, as well as occasional lifting and carrying supplies, pushing or pulling trays, climbing, crouching, and squatting. Delivery duties may require driving, walking, and climbing stairs while carrying orders, and exposure to varying weather conditions.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers, including by telephone, to process orders.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Transportation to and from work.
For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and stairs while carrying products.
Ability to meet the physical demands of the job, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Oversee all activities and operations during the shift.
Set an example for team members and ensure company policies and procedures are followed.
Manage staffing and complete paperwork.
Control costs, inventory, cash, and food management.
Build customer relations and provide great customer service.
Work to a schedule and ensure attendance and punctuality.
Maintain store cleanliness, a perfect image, and adherence to standards.
Support store marketing and profitability.
Operate equipment; stock ingredients; prepare products; receive and process orders; take inventory; complete paperwork; and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers, as applicable.