Customer Service Rep(0567) - 2018 Gerstner Memorial Dr

Domino's Franchise•Lake Charles, LA

About The Position

As an RPM Customer Service Representative, you are often the first and sometimes the only person interacting with customers. Every customer interaction helps create a pleasant experience, and professionalism and optimism are important to representing Domino’s. This variable-hour position involves taking orders, providing customer service, helping prepare products, and maintaining a clean and sanitized store. Representatives use store equipment and develop organizational, inventory, time-management, and multitasking skills in a competitive work environment.

Requirements

  • Be at least 16 years old; a work permit may be required in some areas.
  • Be willing to learn.
  • Have strong communication skills and basic math skills, including the ability to count change.
  • Have an outgoing, positive, upbeat attitude and strong verbal skills.
  • Be able to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

  • Create a fun, happy, and exciting environment for customers while taking orders.
  • Uphold and represent the brand image.
  • Keep the store clean and sanitized for the team and customers.
  • Help prepare products to the required standard.
  • Provide customer service.
  • Use time-management and multitasking skills in a competitive work environment.
  • Operate all equipment inside the store.
  • Take ownership in resolving problems.

Benefits

  • Flexible work hours.
  • Product discounts.
  • Training programs for the role.
  • Opportunity for continued development through RPM Pizza College.
  • Opportunity to develop skills for potential future ownership of a Domino’s store.
  • Medical, dental, and vision insurance available to CSRs averaging 30 or more hours per week during a designated nine-month measurement period.
  • 401(k) program available.
  • Opportunity to give back to the community through partnerships and donations.
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