Customer Service Rep(06262) - 7055 Lexington dr.

Domino's Franchise•Colorado Springs, CO
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to provide customer service and help prepare and process orders. The role includes operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Schedules may have variable hours, including during busy daytime and nighttime periods. The position may offer opportunities for career advancement into management and other roles.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise, rapid movements.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to handle deliveries and supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage and shelves.
  • Perform other store tasks, including stocking, cleaning, and occasional maintenance-related tasks.
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