Customer Service Rep(01404) - 460 Lexington Rd

Domino's Franchise•Versailles, KY

About The Position

The Customer Service Rep answers phones, enters pizza orders into a computer, and learns to prepare pizzas from start to finish. The role requires a positive outlook and the ability to work with the general public. On-the-job orientation and training are provided. The position offers opportunities for career advancement, including progression to management.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, accurate, precise movements with the eyes, hands, and fingers.
  • Ability to work standing for most tasks and walk short distances for short durations.
  • Ability to lift and stack delivery cases weighing up to 50 pounds, from floor level onto shelves up to 72 inches high.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Answer and process telephone orders.
  • Communicate with customers and coworkers in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk deliveries using a hand truck and lift and stack cases of ingredients and supplies.
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