Customer Service Rep(06155) - 1015 W 27th St

Domino's Franchise•Scottsbluff, NE
•Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to process customer orders and support store operations. The role may be part-time or full-time, with schedules intended to work around team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement to management are available. Team members operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility approximately daily. The position involves communicating with customers and coworkers in person and by phone, entering orders using a keyboard or touch screen, and completing physical tasks throughout the workday.

Requirements

  • Must be at least 16 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to talk and hear on the telephone.
  • Near- and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the job, including standing for most tasks, walking short distances, bending, occasional crouching or squatting, continuous reaching and hand use, and frequent forceful use of shoulders, forearms, and wrists when shaping pizza dough.
  • Ability to grasp and use a phone, pizza cutter, pizza peel, and pizza boxes.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers in person and by telephone to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
  • Perform physical tasks such as stocking, cleaning, assembling pizzas, and handling pizza equipment.
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