Customer Service Rep(07207) - 10081 Sw Nimbus

Domino's Franchise • Beaverton, OR

11h

About The Position

This is an entry-level, part-time customer service position at a Domino’s store. On-the-job orientation and training are provided. Scheduled hours depend on the employee’s availability and the store’s needs; employees may have the opportunity to move into full-time work if hours are available and they complete training, reliably work shifts, and communicate their full-time needs to the manager.

The role includes preparing products, processing customer orders by phone and in person, operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the facility and equipment. Team members may also perform tasks outside the store, including removing trash and delivering products, and must be able to navigate delivery locations and carry products.

The work involves standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying of heavy supplies. Conditions may include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Oregon sick-pay requirements are followed.

Requirements

• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers by telephone and in person.
• Ability to interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses in the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and stack cases weighing up to 50 pounds onto shelves up to 72 inches high.
• Ability to perform frequent reaching and hand tasks, including shaping dough, using a pizza peel and cutter, assembling boxes, and grasping work items.
• Ability to stand for most tasks and occasionally walk, sit for paperwork, carry supplies, push or pull trays, climb stairs or a ladder, bend, crouch, and squat.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform outside tasks, including removing trash, and delivery-related tasks as required.

Benefits

• Medical insurance is available to employees who have worked at least one year and average at least 32 hours per week.
• Dental insurance is available to employees who have worked at least one year and average at least 32 hours per week.
• Vision insurance is available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed