Customer Service Rep(09701) - 803 N Mayfair Rd

Domino's Franchise•Wauwatosa, WI

23h•Onsite

About The Position

Customer Service Representatives answer customer phone calls, take and process orders, and prepare pizzas while providing friendly service. Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete paperwork, and clean the equipment and facility. On-the-job orientation and training are provided. The role offers flexible scheduling and opportunities for advancement, including into management.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers, in person and by telephone.
Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to use a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks, walk short distances, and perform the physical activities described for the job, including lifting deliveries weighing up to 50 pounds.
Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures, including cooler temperatures around 36 degrees and work areas reaching 90 degrees or above.

Responsibilities

Answer and process telephone orders and communicate with customers in person.
Prepare pizzas and other products.
Operate store equipment and use a computer keyboard or touch screen to enter orders.
Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and move, carry, push, or pull supplies and trays as needed.
Follow quality-control standards and work independently or with other team members.