Assistant Manager(09701) - 803 N Mayfair Rd

Domino's Franchise•Wauwatosa, WI

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager sets an example for the crew and supports excellent customer service, attendance, punctuality, and working to a schedule. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may include delivering products by car to customers, delivering flyers and door hangers, and navigating the designated delivery area. Delivery duties involve carrying products, walking, and potentially climbing five or more flights of stairs. Work may involve varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 18 years of age.
  • Must have judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, precise movements and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area, including adverse terrain and multi-story buildings.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Staff the shift and handle paperwork, food management, and work scheduling.
  • Maintain store cleanliness and the store’s image and standards.
  • Provide great customer service and support marketing and profitability.
  • Set an example by following all policies and procedures and expecting the same from crew members.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers when assigned.
  • Navigate delivery routes and customer locations, carrying products while walking and climbing stairs.
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