Customer Service Rep(08947) - 8551 Hwy 56 West

Domino's Franchise•Louisburg, NC

About The Position

The Customer Service Rep promotes Domino’s pizza products, specials, and promotions, and provides quality customer service to internal and external customers over the phone and in person. The role includes cross-training in product and ingredient preparation, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout. The representative is expected to uphold Domino’s grooming, uniform, and appearance standards, respond to customers with urgency, and contribute to a teamwork-oriented, energetic, and fun atmosphere.

Requirements

  • Ability to speak and write clearly.
  • Ability to use a computer-based order entry system.
  • Transportation to and from work to arrive on time for scheduled shifts.

Responsibilities

  • Uphold Domino’s standards of grooming, uniform, and appearance.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Respond with a sense of urgency when answering store phone lines or assisting carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
  • Have transportation to and from work to arrive on time for scheduled shifts.
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