Customer Service Rep(08986) - 2392 NC Hwy 10 West

Domino's Franchise•Newton, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing voice of the company by taking orders, answering questions, and helping ensure customers have a positive experience. The representative also works with the team to support smooth store operations and customer satisfaction. The role requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, working efficiently with hustle and energy, and treating customers with friendliness and a positive attitude. The company describes opportunities for growth and advancement.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must maintain the required clean and professional appearance and adhere to the Domino’s dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and happy customers.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean, professional appearance in accordance with the Domino’s dress code.
  • Represent the brand positively and work with hustle and energy.

Benefits

  • Competitive pay
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • 50% off pizza
  • Referral bonus
  • Career development
  • Flexible schedules
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
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