Customer Service Rep(6383) - 10990 West Hwy 29

Domino's Franchise•Liberty Hill, TX
•Onsite

About The Position

Rainbow Pizza, a Domino’s Pizza franchisee operating more than 60 locations across South Texas, is seeking a motivated customer service representative for a fast-paced, team-oriented store environment. The role focuses on providing customer service and helping the store prepare and deliver orders efficiently and safely. Daytime and evening shifts are available, and schedules can range from one shift per week to five or six shifts per week. Orientation and job training are provided, including training in taking orders, labeling boxes, and making pizzas. Advancement opportunities may lead from customer service representative to management or franchise ownership.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work adequately under stress, meet quality standards, and make judgments and decisions.
  • Ability to lift and carry items weighing up to 50 pounds.
  • Ability to stand and walk for work tasks and perform occasional stairs or ladder climbing, bending, crouching, and squatting.
  • Ability to reach above 72 inches occasionally and use hands continuously for tasks such as preparing pizzas, handling tools, and assembling boxes.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped quarters, and changing temperatures.

Responsibilities

  • Operate store equipment and maintain store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products, including making pizzas.
  • Receive and process telephone orders, both over the phone and in person.
  • Complete required paperwork.
  • Clean the equipment and facility daily.
  • Follow quality-control standards and help serve customers, including resolving issues with unhappy customers.
  • Unload and move product deliveries and supplies to storage areas.
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