Customer Service Rep(03849) - 2615 Crawfordville Hwy

Domino's Franchise•Crawfordville, FL

6d•Onsite

About The Position

A Domino’s Customer Service Rep provides friendly customer service, takes and processes orders, prepares food, and helps maintain a clean and safe store. Team members receive in-store training and support from a manager or teammate. The role offers $15 per hour plus tips and weekly pay, with opportunities to progress from customer service into management and franchise ownership. Work includes operating store equipment, preparing pizzas and other products, handling cash, stocking ingredients, taking inventory, and cleaning equipment and the facility. The position involves standing for most tasks, short-distance walking, frequent hand use and reaching, and occasional lifting, carrying, pushing, pulling, climbing, stooping, bending, crouching, and squatting. The work environment may include varying weather during outside tasks, temperatures from approximately 36°F in the cooler to 90°F or higher in other areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and handle deliveries weighing up to 50 pounds, including cases up to 3 feet by 1.5 feet, and stack them on shelves up to 72 inches high.
Ability to perform the described physical tasks, including standing, walking short distances, carrying, pushing and pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
Talking and hearing on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to differentiate between hot and cold surfaces.

Responsibilities

Demonstrate a friendly, positive attitude and provide customer service.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare other products while maintaining food and portion control.
Follow hygiene and food-safety practices.
Perform food preparation and general cleaning duties.
Operate store equipment.
Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload bulk product deliveries using a hand truck.
Move trays placed on dollies and occasionally navigate stairs or climb a ladder for tasks such as changing sign prices, washing walls, or performing maintenance.