Customer Service Rep (Pearl City)

Domino's Franchise • Pearl City, HI

1d

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to process customer orders and contribute to store operations. The role offers on-the-job orientation and training, and the company describes opportunities for advancement from customer service representative to management and beyond. Work may be part-time or full-time, depending on the team member's needs and the available schedule.

The position involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and handle payments accurately.

The work involves standing for most tasks and may include lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasional stair or ladder use. Working conditions include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, and sharp edges or moving parts.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and the ability to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing for most tasks and handling deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform physical tasks such as carrying, pushing or pulling trays, reaching, bending, and occasional climbing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed