Customer Service Rep(05024) - 1410 Pinehurst Rd
About The Position
As a Domino’s Customer Service Rep, you provide friendly, positive customer service while supporting order-taking, food preparation, cash handling, and store upkeep. The role includes taking orders by phone and in person, addressing customer concerns, making pizzas, and maintaining food and portion control. Team members also operate equipment, move ingredients and supplies from delivery areas to storage and work areas, prepare products, and clean equipment and the facility daily. The job requires working while standing for most tasks, walking short distances, and performing repetitive activities throughout the day. Physical tasks include lifting and carrying supplies, pushing or pulling trays on dollies, occasional climbing or stair use, bending, crouching, reaching, and continuous hand use. Team members may need to distinguish hot from cold surfaces and have depth perception. The role also involves working alone and with others, directing activities, working under stress, meeting quality standards, interacting with people, analyzing and compiling data, and making judgments and decisions.
Requirements
- Ability to distinguish between hot and cold surfaces.
- Depth perception.
- Ability to direct activities and perform repetitive tasks.
- Ability to work alone and with others, including under stress.
- Ability to meet strict quality control standards and deal with people.
- Ability to analyze and compile data and make judgments and decisions.
- Ability to stand for most tasks and walk short distances.
- Ability to lift and carry deliveries and supplies weighing up to 50 pounds.
- Ability to push or pull trays on dollies, and occasionally climb stairs or a ladder.
- Ability to bend, crouch or squat, and reach continuously.
- Eye-hand coordination and continuous hand use; shaping pizza dough requires frequent, forceful use of the forearms and wrists.
Responsibilities
- Demonstrate a friendly, positive attitude and strong customer service skills.
- Take orders over the phone and in person.
- Address customer concerns.
- Handle cash.
- Make high-quality pizzas.
- Maintain food and portion control.
- Operate equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Clean equipment and the facility daily.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
