Customer Service Rep(03496) - 926 Route Six

Domino's Franchise•Mahopac, NY

About The Position

The Customer Service Rep handles customer orders and supports general store operations. Duties include operating equipment; stocking ingredients from deliveries in storage, work areas, and the walk-in cooler; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The role requires communicating with customers and coworkers in person and by telephone, entering orders by computer keyboard or touch screen, and handling payments accurately.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Make accurate monetary change.
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