Customer Service Rep(02587) 30830 Old US-20

Domino's Franchise • Elkhart, IN

12h • Onsite

About The Position

Customer Service Reps work in-store across all stations, preparing menu items, assisting customers by phone and in person, and expediting orders. The role is suitable as a main, supplemental, or second job, with part-time and full-time scheduling described as available. Domino’s offers opportunities for advancement from customer service representative to management and beyond.

The job involves processing orders, operating store equipment, stocking ingredients and supplies, preparing products, and cleaning equipment and the facility. Work conditions may include varying weather, temperatures from 33 degrees in the cooler to 90 degrees and above in some work areas, food and other odors, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts. The role requires frequent standing and walking, continuous reaching and hand use, and may involve lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting.

Requirements

• Must be 18 years of age or older.
• Must be willing and able to work all in-store stations.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to operate all store equipment.
• Ability to speak, hear, and understand verbal communication by telephone and in person.
• Near- and mid-range vision and depth perception for in-store tasks; ability to distinguish hot from cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
• Ability to perform the physical tasks described, including frequent standing, walking, reaching, and hand use.

Responsibilities

• Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders.
• Add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Use verbal, written, and telephone communication skills to take and process orders.
• Enter orders using a computer keyboard or touch screen.
• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and the facility approximately daily.
• Unload and stock bulk product deliveries, including lifting cases onto shelves.
• Carry products and supplies between storage, preparation, and work areas.
• Perform tasks involving standing, walking, reaching, hand use, and occasionally climbing, bending, crouching, or squatting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed