Customer Service Rep(01588) - 12317 old halls ferry

Domino's Franchise•Blackjack, MO

About The Position

We are seeking a friendly and efficient Customer Service Representative to join the team in Blackjack, United States. This customer-facing role is responsible for delivering exceptional service and maintaining positive customer relationships. Duties include answering calls and handling inquiries, taking and processing orders, preparing food including pizzas, handling cash, maintaining a clean work environment, and helping the team operate smoothly during busy periods. The role also involves cleaning tasks and lifting or moving items weighing up to 25 lbs. No prior experience is required; on-the-job training will be provided.

Requirements

  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong communication abilities, particularly when handling phone calls.
  • Basic math skills for processing transactions accurately.
  • Ability to follow directions and adhere to company procedures.
  • Physical capability to lift and move items weighing up to 25 lbs.
  • Exceptional multitasking abilities in a fast-paced environment.
  • Attention to detail in order processing and food preparation.
  • Team-player mentality and willingness to support colleagues.
  • Flexibility to work weekends and holidays as needed.
  • No prior experience required; on-the-job training will be provided.

Responsibilities

  • Answer incoming phone calls and handle customer inquiries professionally.
  • Take and process customer orders accurately and efficiently.
  • Prepare food items, including making pizzas, according to company standards.
  • Handle cash transactions and maintain accurate records.
  • Provide outstanding customer service throughout customer interactions.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with cleaning tasks as needed.
  • Lift and move items weighing up to 25 lbs. when required.
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