Customer Service Rep(08044) - 100 Old Rail Road

Domino's Franchise•Kaufman, TX
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help prepare, process, and serve pizza orders. The role may be part-time or full-time and offers schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or franchise ownership. Team members operate store equipment; stock and prepare ingredients and products; receive and process telephone and in-person orders; take inventory; complete paperwork; and clean equipment and the facility. The work involves customer and coworker communication, order entry, handling payments, and a range of physical tasks in a pizza-store environment. Conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. Additional duties may be assigned as needed.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements and enter orders using a keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to work around conditions including varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders and handle payments, including making correct change.
  • Unload and move deliveries; carry, lift, push, or pull ingredients, supplies, and trays.
  • Perform other duties as required.
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