General Manager(08044) - 100 Old Rail Road

Domino's Franchise•Kaufman, TX

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew. Domino’s management experience is required. The role also includes general store team-member duties such as operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Additional duties covered in the Driver and CSR descriptions may apply, as may other duties not listed. The position involves working in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. It requires frequent standing, reaching, and bending, along with walking, lifting, carrying, pushing, occasional climbing, and crouching or squatting. Some tasks involve lifting deliveries weighing up to 50 pounds. Driving-specific duties include delivering products and promotional materials. These duties require a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

  • Domino’s management experience is required.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to meet the position’s physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, and reaching.
  • Far vision and night vision for driving.

Responsibilities

  • Oversee all operations and activities during the assigned shift.
  • Manage staffing, paperwork, cost controls, inventory, cash control, and food management.
  • Work to a schedule and maintain store image and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Set an example by following all policies and procedures and expecting the crew to do the same.
  • Operate store equipment; stock ingredients and supplies; prepare products; process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers.
  • Perform duties that may also be covered in the Driver and CSR descriptions and other duties as they arise.
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