Customer Service Rep (2671) 324 E. National Ave. Brazil IN 47834

Domino's Franchise • Brazil, IN

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s store team, helping prepare and serve pizzas and process customer orders. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. The locally owned franchise describes opportunities for career advancement, including progression into management and other roles.

On-the-job orientation and training are provided. Work includes operating store equipment, stocking ingredients, preparing products, handling telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The position involves working in a fast-paced food-service environment with exposure to varied temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing for most work, walking, lifting and carrying supplies, reaching, bending, and occasional climbing or crouching.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid, accurate hand and finger movements and coordinate eye and hand movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the position, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.
• Ability to lift and move deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store team-member tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed