Customer Service Rep(07837) - 130 E Grand Ave.

Domino's Franchise • El Segundo, CA

1d • Onsite

About The Position

Domino’s Pizza is hiring a Customer Service Rep for its store at 130 E Grand Ave. The role is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; cleanliness; marketing; and profitability. The employee is expected to set an example, follow all policies and procedures, and maintain store standards. The company describes the work as flexible and offers opportunities for advancement, including paths from store roles to management and franchise ownership. On-the-job orientation and training are provided. Competitive pay and benefits are offered based on experience. Assistant Managers who are on track to become General Managers may be eligible for a monthly bonus.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to operate store equipment and use a computer keyboard or touch screen.
• Ability to work independently and with others, direct activities, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Reliable attendance and punctuality, and transportation to and from work.
• Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, crouching, and occasional stair or ladder climbing.
• Ability to lift and stack cases weighing up to 50 pounds, with shelves up to 72 inches high.
• Ability to work around hot surfaces and tools, moving mechanical parts, sharp edges, food odors, cornmeal dust, cramped spaces, and changing temperatures.

Responsibilities

• Oversee shift operations, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all policies and procedures while expecting the same from team members.
• Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
• Operate store equipment and stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products and receive and process telephone orders.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders by phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Deliver pizzas within the designated delivery area when assigned.
• Unload and stock bulk product deliveries, including lifting and stacking supplies.
• Maintain product quality, store standards, and customer service.

Benefits

• Competitive pay and benefits based on experience.
• Possible monthly bonus potential for Assistant Managers on the track to become a General Manager.
• On-the-job orientation and training.
• Advancement opportunities, including paths to management and franchise ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed