Customer Service Rep(07252) - 1420 NW 9th st. Ste A

Domino's Franchise • Corvallis, OR

9h

About The Position

This entry-level customer service position includes on-the-job orientation and training. Team members operate store equipment, prepare products, handle telephone and in-person orders, stock ingredients, take inventory, complete paperwork, and clean equipment and the facility. The role requires effective communication with customers and coworkers, accurate order entry and cash change-making, and respectful interaction with people across cultures and backgrounds.

The work involves exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped spaces, and sometimes adverse weather. Most tasks are performed standing, with frequent walking, reaching, and hand use. The position also includes lifting and carrying supplies, moving trays, and occasionally climbing stairs or a ladder, bending, crouching, or squatting. Schedules depend on the employee’s availability and store needs. All positions are part-time unless otherwise stated; employees may have the opportunity to work full-time if store hours permit and training, reliability, and communication requirements are met.

Requirements

• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands described, including standing, frequent reaching and hand use, and lifting and carrying items weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Make accurate monetary change and enter orders using a computer keyboard or touch screen.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform outside tasks such as removing trash and, when delivering product, drive and distribute coupons.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least a year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed