Customer Service Rep(01631) - 832 E.High St. ste.8

Domino's Franchise • Potosi, MO

9h

About The Position

This hourly store team member role handles customer orders and supports food preparation, inventory, stocking, and store cleanliness. The team member operates store equipment; moves ingredients from delivery areas to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory; and completes related paperwork. Equipment and the facility are cleaned approximately daily. On-the-job orientation and training are provided.

The role requires communicating with customers and co-workers in person and by telephone, following written instructions, processing orders using a keyboard or touchscreen, and accurately handling calculations and monetary change. Work involves standing for most tasks, short-distance walking, occasional office paperwork, stocking and moving deliveries, and periodically climbing or navigating stairs. Store conditions can include temperature extremes, food odors, cornmeal dust, cramped cooler space, hot surfaces and tools, sharp edges, and moving mechanical parts. Outside tasks may expose the worker to varying or adverse weather.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances.
• Ability to unload and handle deliveries weighing up to 50 pounds and lift cases from the floor to shelves up to 72 inches high.
• Ability to carry items, push or pull trays on dollies, and occasionally climb stairs or a ladder, bend, crouch, or squat.
• Ability to work around temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and by telephone.
• Unload deliveries using a hand truck and move supplies to shelves.
• Perform occasional tasks such as changing prices on signs, washing walls, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed