Customer Service Rep(01968) - 4995 160th St SE Ste 500

Domino's Franchise•Prior Lake, MN
•Onsite

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, serving customers and helping prepare and process orders. Duties include operating store equipment, stocking ingredients and supplies, preparing products, taking telephone orders, completing inventory and related paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may be part-time or full-time, with schedules described as accommodating employees’ needs, and may offer opportunities for advancement into management.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and continuous use of hands.
  • Ability to lift and stock delivery cases weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move and stock supplies.
  • Perform other store-team duties, including cleaning and maintenance tasks.
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