Customer Service Rep(05503) - 1209 W Main St.

Domino's Franchise • Durham, NC

22h

About The Position

The Customer Service Rep upholds Domino’s standards for grooming, uniform, and appearance; promotes pizza products, specials, and promotions; and provides quality service to internal and external customers by phone and in person. The role is cross-trained in product and ingredient preparation, opening and closing procedures, oven operation, and boxing orders for delivery or carryout. The representative responds promptly to store phone calls and carryout customers, uses a computer-based order-entry system, and helps foster a team-oriented, energetic, and fun atmosphere.

Requirements

• Ability to speak and write clearly.
• Ability to use a computer-based order-entry system.

Responsibilities

• Uphold Domino’s standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
• Respond with a sense of urgency to store phone calls and carryout customers.
• Provide quality customer service to internal and external customers over the phone and in person.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed