Customer Service Rep(07588) - 1 W. Main St.

Domino's Franchise•Tremonton, UT
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. The role may be part-time or full-time and offers on-the-job orientation and training, along with opportunities to advance into management and other roles. Team members work together to prepare and serve pizza while meeting quality standards and providing customer service by phone and in person. The position involves operating store equipment; stocking ingredients and supplies; preparing products; taking and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility. Work includes frequent standing, walking, reaching, hand use, and repetitive tasks, with occasional lifting and carrying supplies, pushing or pulling trays, and climbing stairs or a ladder. The work environment may include hot and cold areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the role, including standing, walking, reaching, bending, occasional climbing, and lifting or carrying items weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stacking cases of ingredients and supplies.
  • Perform other store tasks such as changing sign prices, washing walls, and maintenance when needed.
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