Customer Service Rep(04739) - 840 W. Main St

Domino's Franchise • New Holland, PA

23h • Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to help prepare and serve pizzas and process customer orders. The role may be part-time or full-time, with on-the-job orientation and training. Team members may have opportunities to advance into management and other roles within the company.

The work involves operating store equipment, stocking ingredients, preparing products, taking telephone and in-person orders, handling inventory and paperwork, and cleaning the equipment and facility. The position requires communication, basic arithmetic, accurate money handling, computer or touchscreen order entry, and coordination to perform precise movements quickly.

The work environment includes changing temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. Duties are primarily performed standing, with frequent reaching and hand use, and may involve walking, lifting, carrying, pushing or pulling trays, climbing, bending, and occasional crouching or squatting.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing for most tasks, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store-team duties, including removing trash and outside tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed