Customer Service Rep (Waikiki - 18046)

Domino's Franchise•Honolulu, HI

About The Position

Domino’s Pizza is hiring a customer service representative to take and process orders and support store operations. Team members work together to provide customer service and prepare and handle pizza products. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management or other positions within the company. The posting describes the work as potentially part-time or full-time and emphasizes schedules intended to accommodate employees’ other commitments.

Requirements

  • Must be 16 years of age or older.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Use a computer keyboard or touch screen to enter orders.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the role, including standing for most tasks; walking short distances; lifting and carrying supplies weighing up to 50 pounds; pushing or pulling loaded tray dollies; occasional stair or ladder use; bending, crouching, squatting, and reaching; and continuous hand use and eye-hand coordination.
  • Work in conditions that may include temperature extremes, sudden temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload and store deliveries, and stock shelves.
  • Perform other store-team duties, including outside tasks such as removing trash.
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