Customer Service Rep(05766) - 106 W Beech St

Domino's Franchise • Cochran, GA

2d

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process orders and supporting daily store operations. The role may be part-time or full-time and may fit around school or other commitments. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or other roles within the company.

The job involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone, enter orders by keyboard or touchscreen, handle money and make change, and perform other assigned store tasks.

Work includes standing for most tasks, walking short distances, occasional sitting for paperwork, and frequent reaching and hand use. Physical activities may include lifting and carrying supplies, pushing or pulling trays on dollies, bending, crouching, and occasionally climbing stairs or a ladder. The work environment may include changing temperatures, food odors, cornmeal dust, cramped cooler space, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members may also encounter varying or adverse weather while doing outside tasks.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling, bending, crouching, reaching, and occasional climbing.
• Ability to lift and move delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen and handle monetary transactions, including making change.
• Unload deliveries and move supplies to storage or work areas.
• Perform other store tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed