The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and maintaining company standards. The manager sets an example for the crew, follows all policies and procedures, and expects team members to do the same. The role requires delivering strong customer service and maintaining attendance and punctuality. Transportation to and from work is required. The position also includes the general duties expected of store team members: operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve exposure to changing and adverse weather, a wide range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery-related duties include delivering products by car to customers and distributing flyers and door hangers. A valid driver's license with a safe driving record and access to an insured vehicle usable for delivery are required.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed