Customer Service Rep(02343) - 937 W Main St

Domino's Franchise•Tipp City, OH
•Onsite

About The Position

Domino's is seeking customer service representatives with strong people skills to help make, bake, or take pizzas during busy hours. Schedules are described as flexible, and the job may be part-time or full-time. The position offers on-the-job orientation and training, and potential opportunities to grow into management. Additional information describes team leadership duties during a shift, including managing a staff of 3 to 30 people and motivating the team. The job also requires safe driving, access to a reliable insured vehicle, and a valid driver's license for duties involving driving. The description says applicants must be at least 16 for general store-team duties and at least 18 for the additional duties described.

Requirements

  • Must be at least 16 years old for general store-team duties; the additional information states a minimum age of 18.
  • Ability to communicate verbally with customers and co-workers, including a clear, upbeat speaking voice on the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Dependable, reliable, punctual, prompt, and responsible.
  • Personable, outgoing, energetic, quick to learn, and self-motivated.
  • For the additional driving and team leadership duties described: experience leading a team, a clean driving record, ability to pass a Motor Vehicle Record check, a valid driver's license, and access to a reliable insured vehicle.
  • Willingness to work when needed, including weekends and holidays.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person using a touch-screen computer system.
  • Enter orders using a computer keyboard or touch screen.
  • During a shift, manage and motivate a staff of 3 to 30 people, helping ensure the team is in the right place and performing the right tasks.
  • Serve as a role model by being punctual, maintaining a positive attitude, and meeting high standards for conduct and appearance.
  • Drive when needed, subject to a clean driving record and motor vehicle record check.
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