Customer Service Rep(08014) - 3905 11th St.

Domino's Franchise•Brookshire, TX
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders in person and by telephone. Team members help make, bake, or take pizzas during the day and night and may work part-time or full-time. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership. The role includes operating store equipment, preparing products, stocking ingredients, receiving deliveries, taking inventory, completing paperwork, and cleaning the equipment and facility. The work involves communicating with customers and coworkers, entering orders on a computer keyboard or touch screen, handling payments, and performing physical tasks in a busy store environment.

Requirements

  • Must be at least 16 years old for in-store work; must be at least 18 years old for delivery work.
  • Understand and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to stand for most tasks and perform repeated bending, reaching, lifting, carrying, pushing, pulling, and occasional climbing, crouching, or squatting.
  • Be able to lift and handle deliveries weighing up to 50 pounds and reach shelves up to 72 inches high.
  • Be able to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Have near- and mid-range vision, depth perception, and the ability to distinguish hot and cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries, including lifting and moving cases and supplies.
  • Perform other store tasks, such as removing trash and completing occasional maintenance or sign-price changes.
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