Customer Service Rep(07177) - 7735 NE HWY 99

Domino's Franchise • Vancouver, WA

4d

About The Position

This is an entry-level Domino’s Customer Service position paid hourly at Washington’s stated minimum wage of $17.13. Team members may discuss advancement goals with their manager; opportunities for evaluations and raises depend on next steps. Advancement opportunities may include delivery driver, assistant manager, general manager, franchise owner, or Manager Corporate Operations. On-the-job orientation and training are provided. Scheduled hours depend on employee availability and store needs. The posting states that all positions are part-time unless otherwise stated, with the possibility of working toward full-time if the store can accommodate the hours and the employee completes training, reliably works shifts, and communicates full-time needs to a manager.

The role involves customer service and general store-team duties, including receiving and processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning. The work requires frequent standing and hand use, and may include lifting and carrying supplies, working around hot equipment and changing temperatures, and performing other physical tasks described in the posting. Medical, dental, and vision insurance are available to employees who have worked at least a year and average at least 32 hours per week. Sick pay is provided in accordance with Washington State requirements.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within a designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical tasks described in the posting.
• Ability to work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.

Benefits

• Medical, dental, and vision insurance are available to qualifying employees who have worked at least a year and average at least 32 hours per week.
• Sick pay in accordance with Washington State requirements.
• On-the-job orientation and training.
• Advancement opportunities, including evaluations and raises, subject to discussion and applicable conditions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed