Customer Service Rep(09608) - 320 W Main St
About The Position
Customer Service Reps help Domino’s Pizza prepare and serve orders while providing customer service in person and over the telephone. The role includes operating store equipment, stocking ingredients and supplies, preparing products, processing orders, cleaning, and making and labeling boxes. On-the-job orientation and training are provided. The position may be part-time or full-time, and the posting describes opportunities for career advancement into management and other roles. The work is performed in a pizza store and involves standing for most tasks, frequent hand use and reaching, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The role may also involve outside tasks in adverse weather, lifting deliveries weighing up to 50 pounds, and occasional climbing, crouching, or squatting.
Requirements
- Must be 18 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, reaching, bending, and occasional climbing or crouching.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Clean equipment and the facility approximately daily.
- Make and label boxes.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks, including removing trash and occasional maintenance or cleaning tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
