Customer Service Rep(07588) - 1 W. Main St.
About The Position
The Customer Service Rep supports Domino’s store operations by providing customer service and helping prepare and fulfill pizza orders. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. The role involves operating store equipment; stocking ingredients and supplies; preparing products; taking and processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The work takes place in a restaurant environment with exposure to temperature changes, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and using hands continuously.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use; deliveries may weigh up to 50 pounds.
- Ability to work in conditions involving temperature variation, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move products and supplies to storage shelves.
- Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
