Customer Service Rep(04062) - 1980 W Main St

Domino's Franchise•Stamford, CT
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company. The role involves serving customers and coworkers while completing food preparation, order processing, stocking, inventory, equipment operation, and cleaning tasks. Team members work in a fast-paced store environment and must meet quality standards while performing repetitive tasks and working independently or with others.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, both in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to stand for most tasks and perform the physical activities described, including walking, carrying, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use.
  • Ability to use a pizza peel and rolling cutter and to perform tasks requiring forceful use of forearms and wrists.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and by telephone.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload bulk product deliveries using a hand truck and stock items on shelves.
  • Perform other store tasks, including taking out trash and occasional maintenance or sign-related tasks.
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