Customer Service Rep(07748) - 10068 Arrow Rte
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility. Orientation and training are provided on the job. The role involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, handling payments, and completing routine paperwork. Team members may also deliver pizzas within a designated area. Work includes prolonged standing and frequent reaching, hand use, bending, and other physical tasks, in an environment with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
- Ability to lift and handle deliveries weighing up to 50 pounds.
- Ability to drive for deliveries within a designated area when assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and over the phone.
- Enter orders using a computer keyboard or touch screen.
- Make correct monetary change.
- Deliver pizzas within a designated delivery area when assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
