Customer Service Rep(02751) - 646 Rte 173

Domino's Franchise • Antioch, IL

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, process, and fulfill customer orders. The role offers part-time or full-time scheduling options and opportunities for advancement into management and other roles. On-the-job orientation and training are provided.

Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders on a computer keyboard or touch screen, handling payments, and working in a fast-paced food-service environment.

The position requires standing for most tasks, frequent walking and reaching, and occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting. Team members may unload deliveries and handle items weighing up to 50 pounds. Working conditions can include hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing for most tasks and handling deliveries weighing up to 50 pounds.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter customer orders using a computer keyboard or touch screen.
• Unload deliveries and move ingredients and supplies to storage.
• Perform other store tasks such as stocking shelves, cleaning, and maintaining store signs or walls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed