Customer Service Rep(05533) - 1272 Independence Dr.

Domino's Franchise•Rocky Mount, NC

About The Position

The Customer Service Rep promotes Domino’s pizza products, specials, and promotions while providing quality service to internal and external customers by phone and in person. The role follows the company’s grooming, uniform, and appearance standards and contributes to a team-oriented, energetic, and fun atmosphere. The employee receives cross-training in product and ingredient preparation, opening and closing procedures, operating the pizza oven, and packaging products for delivery or carryout.

Requirements

  • Speak and write clearly.
  • Be able to use a computer-based order entry system.
  • Have transportation to and from work and be able to arrive on time for scheduled shifts.

Responsibilities

  • Uphold Domino’s grooming, uniform, and appearance standards.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Answer store phone lines and assist carryout customers with a sense of urgency.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
  • Have transportation to and from work to arrive on time for scheduled shifts.
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