Customer Service Rep(02106) - 2181 E Rawson Avw

Domino's Franchise•Oak Creek, WI
•Onsite

About The Position

Customer Service Representatives answer customer calls, take and process orders over the phone and in person, and prepare pizzas. The role may be part-time or full-time and offers flexible hours in a fast-paced store environment. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within Domino’s.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and the ability to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying items, pushing or pulling trays, and reaching, bending, and occasionally climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products, including pizzas.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and move items to storage shelves.
  • Perform other store tasks such as removing trash, stocking, cleaning, and maintaining signs or walls.
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