Customer Service Rep(03577) - 644 Oak St.

Domino's Franchise • Eastman, GA

1d

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to take and process customer orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members' availability. On-the-job orientation and training are provided. Advancement opportunities may include management and, for some team members, franchise ownership.

Store team members operate equipment, stock ingredients and supplies, prepare products, take telephone and in-person orders, complete inventory and related paperwork, and clean equipment and the facility. The position involves working with customers and coworkers, handling money, using a computer keyboard or touchscreen, and performing repeated food-preparation and store tasks. Work conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, and moving or sharp equipment. The job also involves regular standing and reaching, as well as lifting, carrying, pushing, bending, and occasional climbing.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift deliveries weighing up to 50 pounds and handle the other lifting, carrying, pushing, reaching, bending, and occasional climbing described for the role.
• Ability to work in varying and sometimes adverse weather; store temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas; food odors, cornmeal dust, cramped quarters, hot surfaces, and sharp or moving parts.
• Ability to talk and hear on the telephone, perform tasks requiring near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touchscreen to enter orders.
• Unload and store deliveries, including lifting and stacking cases.
• Perform other store tasks such as changing sign prices, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed