Customer Service Rep(01625) - 586 Highway 60 East

Domino's Franchise•Republic, MO
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to take and process customer orders, prepare products, and perform general store duties. The role may be part-time or full-time and offers on-the-job orientation and training. The company describes opportunities for team members to advance into management and other roles. Work involves operating store equipment; stocking ingredients and supplies; preparing products; taking telephone and in-person orders; cleaning equipment and the facility; and making and labeling boxes. The position requires customer and coworker communication, basic arithmetic and cash-change skills, computer or touchscreen order entry, and coordinated, precise hand movements. The job is performed in a store environment that may include temperature changes, coolers, hot ovens and surfaces, food odors, cornmeal dust, cramped areas, sharp edges, and moving mechanical parts. It involves extensive standing and hand use, along with walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, and occasional climbing or crouching.

Requirements

  • Must be at least 18 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to perform the physical tasks described, including standing for most tasks; lifting deliveries weighing up to 50 pounds; and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Clean equipment and the facility approximately daily.
  • Make and label boxes.
  • Unload and stock deliveries, including lifting and moving cases of ingredients and supplies.
  • Perform other store tasks such as taking out trash, changing sign prices, washing walls, and maintenance as needed.
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