Customer Service Rep(02458) - 14212 Detroit Ave

Domino's Franchise•Lakewood, OH
•Onsite

About The Position

JCB Pizza, LLC, doing business as Domino’s, is hiring a customer service representative for a locally owned store in Cleveland, Ohio. The role involves helping customers place and complete orders, including taking orders by phone, assisting customers picking up orders, and bringing orders to customers’ cars. Team members will be trained to prepare the company’s products, including pizza, pasta, and sandwiches, quickly and to support positive customer experiences. The position offers opportunities for advancement, including potential progression into management and franchise ownership. The schedule is 3–4 nights per week, with shifts starting between 4 p.m. and 6 p.m. and ending between 8 p.m. and 10 p.m. The store is owned and operated by an independent franchisee, which is solely responsible for employment decisions and practices.

Requirements

  • Positive attitude.
  • High energy.
  • At least 17 years of age.
  • Pass a background check.
  • Eligible to work in the United States.
  • Currently reside near the store location.

Responsibilities

  • Assist customers by taking orders over the phone.
  • Complete orders for customers picking them up.
  • Bring orders to customers’ cars.
  • Learn to prepare pizzas, pasta, sandwiches, and other products quickly.
  • Help create positive customer experiences.
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