Customer Service Rep(03242) - 605 W Madison St
About The Position
The Customer Service Rep works as a member of a Domino’s Pizza store team to serve customers and help prepare and process pizza orders. The role involves receiving telephone orders, communicating with customers and co-workers in person and by phone, entering orders using a computer keyboard or touch screen, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may be part-time or full-time according to the posting, and the company describes opportunities for advancement into management and other roles.
Requirements
- Must be at least 16 years of age.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
- Ability to lift and handle delivery cases weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Communicate with customers and co-workers in person and by phone to process orders.
- Enter orders using a computer keyboard or touch screen.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload bulk product deliveries using a hand truck and move supplies to storage and shelves.
- Perform other store-team tasks such as removing trash, stocking, cleaning, and maintaining store signs.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement into management and other roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
