Customer Service Rep(06766) - 3021 Woodland Hills

Domino's Franchise • Kingwood, TX

1d • Onsite

About The Position

The Customer Service Rep operates equipment; stocks ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone orders; cleans equipment and the facility daily; and takes inventory and completes related paperwork. Orientation and training are provided on the job.

The role requires communicating with customers and coworkers in person and over the phone, comprehending and giving written instructions, processing orders by keyboard or touch screen, handling monetary transactions accurately, and performing repetitive tasks while meeting quality standards. Work involves standing for most tasks, short-distance walking, occasional desk-based paperwork, and frequent reaching and hand use. Physical duties include unloading and stocking deliveries, carrying supplies, moving trays, and occasionally climbing stairs or a ladder. The work environment includes a walk-in cooler, hot surfaces and tools, food odors, cornmeal dust, moving mechanical parts, and occasional outdoor tasks in varying weather conditions.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, reaching, lifting and carrying supplies, and frequent use of hands and forearms.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and the facility daily.
• Take inventory and complete associated paperwork.
• Communicate with customers and coworkers in person and over the phone to process orders.
• Unload and stock deliveries using a hand truck.
• Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed