Customer Service Rep(08253) - 16090 Perris Blvd

Domino's Franchise•Moreno Valley, CA
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping process customer orders and supporting food preparation and general store operations. The role includes communicating with customers in person and by phone, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer part-time or full-time schedules and opportunities for advancement into management or other roles.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid and accurate movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to work around varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from deliveries into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to shelves.
  • Perform other store tasks such as stocking, cleaning, and maintaining signs or equipment.
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