Customer Service Rep(08716) - 7419 Chapman Hwy

Domino's•Knoxville, TN

3d•Onsite

About The Position

The Customer Service Representative works in a Domino’s Pizza store, serving customers and supporting daily store operations. The role includes processing orders by telephone and in person, preparing products, operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the description notes opportunities for advancement into management and other roles.

Requirements

Must be at least 16 years of age.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and frequent hand use.
Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

Operate all equipment.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload bulk product deliveries and move supplies to storage and shelves.
Perform other store tasks, including removing trash and occasional sign or facility maintenance.